Campus Computing / Tech Support

Helpdesk

Room 128 of the Leopold Science Building

Hours:

  • Monday - 8 a.m. - 3:30 p.m.
  • Tuesday - 10 a.m. - 4 p.m.
  • Wednesday - 9 a.m. - 4 p.m.
  • Thursday - 10 a.m. - 5 p.m.
  • Friday - 9 a.m. - 5 p.m.

To contact helpdesk:

  • Email the Helpdesk (preferred method)
  • Submit a Support Ticket 
  • On campus dial 4357
  • Off campus dial 715-389-6500 Ext. 4357

Printing

Each student is given a printing account with $10 credited at the start of each semester. On July 1 of each year, any remaining balances are erased for the new year (balances do not roll over). You can view your account balance via the PaperCut pop-up window on lab computers on campus.

By default all printers on campus will print on both sides (duplex).

  • 1 page document - $.05
  • 2 page document, duplexed (1 sheet) - $.08
  • 2 page document, non-duplexed (2 sheets) - $.10

If you need to purchase additional pages, you can do so at the bookstore after the second week of classes. You can purchase additional in increments of $1. Purchases are non-refundable. 

Wireless Network

There are 16 wireless access points located across campus. Learn more about how to how to access the wireless connection.

Frequenty Asked Questions

 
Additional support is available through Central Information Technology Services
 
 
Username & Password Help
 
 
Working from your own computer?
To ensure compatibility with the various software technologies used in Desire2Learn, we suggest performing a System Check on your computer. This check is designed to ensure your computer system is properly configured for our web courses by verifying your browser version, browser settings and display settings. It also ensures you have the browser plug-ins that may be required.
 
Software Resources
 
University Computer Use Policies
Use of the UW Colleges and Extension computing systems are a privilege. Computer resources for these institutions are to be used for legal business and learning activity, and may not be used for purposes which are illegal, unethical or damaging to the reputation of the University or its members. For further details, please see UW Colleges Information Technology Policies.